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With the search underway to find out the truth about Amy's hacked accounts, she and Sonya butt heads while treating a homeless patient with a crush injury who was dumped in front of Westside Hospital. Jake and TJ help a distraught mother figure out why her daughter is in a coma. Hannah cares for a charming high school athlete, while working with Charlie to cover their tracks by infiltrating the hospital computer system. Unfortunately, those efforts result in major collateral damage.

The search for Amy's hacker intensifies when the hospital finally brings in the FBI. Hannah, devastated by the death of her patient, works with Amy to treat a sick older man whose daughter believes has been poisoned. Meanwhile, Sonya and TJ examine middle school kids for scoliosis, and discover a child with a different ailment and a home situation that may have caused it to get much worse.